Mountain Shadows Resort Hotel

1625 Hidden Hills Rd.
Gatlinburg, TN 37738

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Description

Directions

1625 Hidden Hills Road, Gatlinburg Tenn.
From Knoxville Tyson Airport:
Turn right onto Briscoe Drive and keep straight onto SR- 429/Air Base Road.
About two miles down, turn left onto US-129.
Take US-129 down about 3.8 miles and take the ramp onto SR-168 towards TN-168/West Governor John Sevier Highway.
Down about seven miles, turn right onto US-441.
Stay on US-441 for about 23 miles.
Bear left onto US-321/US-441.
After being on US-321 for 11.8 miles, turn left onto Hidden Hills Road.

Other Information

Reservations cancelled 15 days or more prior to arrival will be assessed a charge of US$25 plus 10% of the total cost of stay.
Reservations cancelled 14 days or less prior to arrival will receive no refund.
A US$25 change fee applies once the reservation has been confirmed.
A credit card imprint is required at time of check-in for telephone or any incidental charges that may be incurred.
No refunds will be made for no-shows or early check-outs.

**NOTE: This property has a one-time cleaning fee which will be collected at check-in. The fee for a studio is US$20 plus tax, one-bedroom cabin is US$25 plus tax, a two-bedroom cabin is US$30 plus tax, a three-bedroom cabin is US$35 plus tax, a four-bedroom cabin is $US40 plus tax, and a five-bedroom cabin is US$45 plus tax. A US$25 processing fee will also be collected at check-in.
Pet-friendly units are available but limited, and the fee is $US35 per pet. Weight limit is 35 lbs.
Cancellation Policy, hotels.com. Bookings are subject to a $25 fee for any CANCELLATION/CHANGE. If cancellation occurs within the Cancellation Policy period, a charge of one night's room rate, tax recovery charges and service fees will be assessed. No refunds will be made for no-shows or early checkouts.

Policies

You must present a photo ID when checking in. Your credit card is charged at the time you book. These excellent rates are only available through us. Please do not call the property, as they will not have our discounted rates in their system. Bed type and smoking preferences are not guaranteed. Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

Check In Time - 3 p.m. Check Out Time - 11 a.m. Cleaning Fee - Varies by unit size Credit card required Minimum check-in age - 21 Photo identification required Resort Fee - Collect. at check in

Amenities

On Site Amenities:

In Room Amenities: